Insights into UX design awareness
Esri Australia commissioned independent research firm Intermedium Pty Ltd to undertake what is believed to be an Australian-first study of key Australian government stakeholders into attitudes towards UX design for public-facing digital projects.
In addition to interviews of senior customer-experience and technology executives, secondary research established a relative measure of departmental and agency maturity towards the adoption of UX design methodologies.
- The top 5 benefits of UX design
- Critical barriers to UX adoption
- Measuring UX maturity
- UX design implementation outcomes
- User case study
Find out more in the preliminary report extract, available now.
Full report out in June 2019.